Privacy Policy

Destination Sanitation, Inc. ("Destination Sanitation," "we," "us") provides trash collection and related services in the Greater Scranton area of Pennsylvania. This policy explains what information we collect through destsan.com and when you sign up for or use our services, how we use it, and the choices you have.

Information we collect

• Information you give us: your name, phone number, email address, service address, billing address, the services you choose, and anything you write in a message or form.
• Address checks: when you use "Check service at your address," the service type, street and ZIP code you enter are sent to our signup provider to confirm whether we serve that address.
• Payment information: payments are handled by our billing provider at trashbilling.com. We do not store full card or bank account numbers on this website.
• Technical information: like most websites, our hosting provider records basic technical data such as your IP address, browser type and the pages you visit, to keep the site running and secure.

How we use information

• To confirm service at your address, set up your account and schedule pickups
• To send your welcome email with your pickup day, and to contact you about your service, schedule changes, holidays and billing
• To answer questions, quotes and service requests
• To keep accurate records, prevent fraud and meet legal requirements
• To understand how our website is used so we can improve it

How information is shared

We do not sell your personal information. We share it only with service providers that help us run our business, and only as needed for them to do that work:

• Trash Sign Up Pro (Nelliar): our online signup and customer management system
• Our billing provider (trashbilling.com) for invoices and payments
• AP Container, Inc., our roll-off dumpster partner, if you request a dumpster rental
• Website hosting, email and mapping providers that operate the site and its features

We may also share information when required by law, to protect our rights or safety, or as part of a sale or transfer of our business.

Cookies and third-party content

Our website uses only a small amount of third-party content. The service area map is provided by Google Maps and the website fonts by Google Fonts. These services may receive your IP address and set their own cookies under their own privacy policies.

How long we keep information

We keep customer information for as long as you have an account with us and for a reasonable period afterward for billing, tax and legal purposes. Information from inquiries that don't become customers is deleted when it is no longer needed.

Your choices

• You can ask to see, correct or delete the personal information we hold about you.
• You can opt out of non-essential emails or texts at any time. We will still send messages needed to provide your service, such as billing notices.

To make a request, call 570-545-6151 or email contactus@destsan.com.

Security

We use reasonable safeguards to protect your information, including encrypted (HTTPS) connections on our website. No system is perfectly secure, so we can't guarantee absolute security.

Children

Our services are for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Destination Sanitation, Inc.
501 Clover St., South Abington Twp., PA 18411
570-545-6151
contactus@destsan.com